Voice Call Terms and Conditions

Effective Date: January 22, 2026 | Last Updated: January 22, 2026

1. Program Description

Parx-AI may contact you via voice calls for the following purposes:

• Appointment confirmations and reminders
• Follow-up calls regarding services or inquiries
• Customer support and technical assistance
• Service notifications and important updates
• Marketing communications (with your consent)
• Satisfaction surveys and feedback requests

2. Types of Calls

Calls may include:

• Live Calls: Direct conversations with Parx-AI team members
• Automated Calls: Pre-recorded messages or AI-powered voice interactions
• Interactive Calls: Automated systems that may request your input

3. Consent to Receive Calls

By providing your telephone number to Parx-AI, you expressly consent to receive voice calls, including automated or pre-recorded calls, at the number(s) you provided.

Important: Your consent is not required as a condition of purchasing any goods or services. However, if you do not consent to receive calls, certain service features may be limited.

4. Call Frequency

Call frequency varies based on:

• Your service package and engagement level
• Scheduled appointments and follow-ups
• Active campaigns or promotions you've opted into

You may receive up to 5 calls per month on average, though frequency may increase during active service periods or campaigns.

5. Carrier Charges

Standard voice and data rates may apply. Please check with your mobile carrier regarding any charges that may apply for receiving calls. Parx-AI is not responsible for any carrier charges you may incur.

6. How to Opt-Out

You can opt-out of receiving voice calls at any time through:

• During a Call: Request to be removed from the calling list when speaking with a representative
• Email: Send your opt-out request to [email protected]
• Phone: Call (562) 202-5215 and request to opt-out
• Written Request: Send a written request to our business address

Please allow up to 10 business days for your opt-out request to be fully processed. You may receive calls during this processing period.

7. Do Not Call Registry

Parx-AI respects the National Do Not Call Registry and state do-not-call lists. By providing your number and consenting to receive calls, you are establishing a business relationship that permits us to call you even if your number is on these lists.

If you wish to revoke this consent, please use one of the opt-out methods listed above.

8. Call Recording and Monitoring

For quality assurance, training, and compliance purposes, calls may be recorded or monitored. By participating in a call with Parx-AI, you consent to such recording and monitoring.

If you do not wish to be recorded, please inform the representative at the beginning of the call.

9. Privacy and Data Protection

Information collected during voice calls is subject to our Privacy Policy. We will not share your phone number with third parties for their marketing purposes without your explicit consent.

Call recordings and related data are stored securely and used solely for the purposes stated in these terms.

10. Accuracy of Information

You are responsible for:

• Providing accurate and current telephone numbers
• Updating your contact information when it changes
• Notifying us if you transfer your number to another person

Parx-AI is not responsible for calls made to incorrect or outdated numbers.

11. Emergency Services

Important: Do not use voice calls from Parx-AI for emergency situations. If you have an emergency, call 911 or your local emergency services immediately.

12. Service Availability and Reliability

Voice call services are provided "as is" without warranties. We do not guarantee:

• Uninterrupted service availability
• Call quality or clarity
• Successful connection on every attempt

Service may be affected by factors beyond our control, including network issues, carrier problems, or technical difficulties.

13. Limitation of Liability

Parx-AI is not liable for:

• Failed or delayed calls due to network or carrier issues
• Any charges from your mobile carrier
• Damages resulting from call interruptions or quality issues
• Missed appointments or opportunities due to call delivery failures

14. Compliance with Laws

Our voice calling practices comply with:

• Telephone Consumer Protection Act (TCPA)
• Telemarketing Sales Rule (TSR)
• State and federal do-not-call regulations
• FCC regulations regarding automated calls

15. Changes to Service

Parx-AI reserves the right to:

• Modify or discontinue the voice calling service
• Change call frequency or types of calls
• Update these terms at any time

Significant changes will be communicated to you in advance when possible.

16. Revocation of Consent

You may revoke your consent to receive voice calls at any time using the opt-out methods described above. Revoking consent will not affect:

• The lawfulness of calls made prior to revocation
• Calls made for the limited purpose of honoring your opt-out request
• Non-marketing calls related to existing service obligations

17. Contact Information

For questions about these Voice Call Terms or to exercise your rights:

Parx-AI Solutions LLC
Address: 14337 Pioneer Boulevard, Norwalk CA 90650
Email: [email protected]
Phone: (562) 202-5215